Privacy Policy

Last Updated: October 9, 2026

Kline Brothers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

Information We Collect

  • Name
  • Phone number
  • Email address
  • Service address
  • Service request and work order details

How We Use Your Information

  • Provide and perform requested services
  • Send appointment and service updates
  • Improve our website and customer experience
  • Respond to inquiries and support requests

SMS Text Messaging

Kline Brothers sends two kinds of text messages:

  • Customer service notifications: by providing your phone number to Kline Brothers, you agree that we may contact you via SMS for service updates related to work being performed at your property, including job scheduling, technician status, or service completion. Message frequency varies based on scheduled services.
  • Internal project status messages (employees only): Kline Brothers employees whose work phone has been enrolled by an administrator may text our internal number to request the status of a specific estimate or invoice. We reply only to enrolled phones and never send unsolicited messages.

We collect the mobile number, the messages exchanged and delivery status only to provide these services. We do not sell or share your mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Message and data rates may apply. Text STOP to opt out at any time, or HELP for help. You can also call us at 609-494-5838. See our SMS Terms and Conditions.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share limited information with trusted service providers only as needed to perform services on our behalf.

Cookies and Tracking Technologies

We may use cookies and similar tools to improve site performance and understand how visitors use our website.

Data Security

We take reasonable measures to protect your personal information, but no method of transmission over the internet is 100% secure.

Your Rights and Choices

  • Request access to your personal information
  • Request corrections
  • Request deletion where applicable

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. Any updates will be reflected on this page.

Contact Us

If you have questions about this Privacy Policy, please call Kline Brothers at 609-494-5838 or contact us through our website.